Submitting an Update Request

After your initial evaluation has been completed, you may have newly completed coursework or certifications that you would like reviewed for transfer toward your degree. To initiate this process, complete the TCE Update Request Form within your ecampus.

The TCE Update Request Form indicates to our systems that a new evaluation is needed. Once a student indicates which sources of credit will need to be reviewed for the Update evaluation and completes the form, it is the student's responsibility to provide the documentation for review.

You can have your official transcript sent to APUS directly, printed on official tamper-proof paper and be received in our office inside its original sealed envelope to be considered official.

Official transcripts should be mailed to:

APUS Administrative Offices
Attention: Document Services
303 W. 3rd Ave.
Ranson, WV 25438

WE WELCOME ELECTRONIC TRANSCRIPTS – If your institution uses an electronic document delivery service, please search for American Public University System under the receiving member menu or send the electronic transcript notification to [email protected].

Military documents, certificates, CLEP test results and other non-transcript documents may be sent to [email protected] or faxed to 304-724-3788.

PLEASE NOTE: After submitting the TCE Update Request Form, students have 30 days to provide the documents that were included in the request. After 30 days, the Update evaluation will proceed with what was received. If no new documents are received, or additional items are received after 30 days, students will need to submit another TCE Update Request form to re-initiate a new Update evaluation.

You may check to see when your document arrived by viewing your Document Log. If you sent in documentation for review prior to submitting an Update Request or you are missing documents, please contact [email protected] for further assistance. 

Once your transfer credit evaluation has been completed, you will receive an email notification. In the interim, please avoid registering for courses that look similar in content to courses you have already completed at other institutions. APUS cannot award transfer credit for duplicate coursework. In addition, grades of C- or below are unacceptable for Undergraduate programs, and grades of B- or below are unacceptable for Graduate programs.

Contact Us

If you need help or have questions, our transfer credit staff is available and will guide you through the process step by step.

Connect with us