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Dr. Wallace E. Boston School of Business

Organizational Crisis Management

Online Graduate Certificate in Organizational Crisis Management

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$0 Application Fee
$0 Transfer Credit Evaluation

72%Have Graduated with No APUS-incurred Student Loan Debt2

About This Program

American Military University’s (AMU) online graduate certificate in organizational crisis management prepares leaders for the vital role they play in crisis situations.

AMU’s organizational crisis management certificate differs from disaster or emergency management training. This program is specifically designed for organizational leaders and uses the Crisis Management Model as its foundation.

Crisis comes in many forms—from environmental disasters to health emergencies to data breaches. The curriculum covers the communication, strategies, and continuity planning that are essential in times of crisis. Coursework includes:

  • Risk management
  • Crisis management processes
  • Leadership roles in times of crisis

What You Will Do

  1. Establish crisis management communication protocols
  2. Recommend organizational crisis planning strategies
  3. Evaluate continuity planning processes
  4. Explain how poor crisis planning impacts the organization
  5. Describe the role of leadership in organizational crisis management
  6. Identify strategies for leading change in organizations

Program at a Glance

Number of Credits
12
Transfer up to 9 credits
Cost Per Credit
$455 | $250*
$386.75** | $409.50***
*with Preferred Military Rate
**with Veteran Grant
***with APUS Opportunity Grant
Courses Start Monthly
Online
and vary from 8 to 16 weeks

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Program Requirements Printable Catalog Version

Must take all courses for this section.

Course ID: 2684

|
This course examines the variables involved in crisis planning, communication, and management. To do so, we must consider the organization's vulnerabilities, the environment in which it thrives, the stakeholders who can influence its operation and the strategies best suited to maintaining or enhancing its reputation. The media plays a crucial role in crisis management, and we will discuss this factor throughout the course. We will consider how the media acts as a catalyst as well as an intermediary in this process. Some of the questions that will arise will be: Is the relationship inherently antagonistic? Should it be? By the conclusion of the course, participants should have developed a deeper understanding of the range of crises facing organizations, an enhanced appreciation of communication tactics that can be brought to bear in such situations and a greater familiarity with the historical antecedents of current crises.
Registration Dates Course Dates Session Weeks
07/29/24 - 01/03/25 01/06/25 - 03/02/25 Winter 2025 Session B 8 Week session
08/26/24 - 01/31/25 02/03/25 - 03/30/25 Winter 2025 Session I 8 Week session
09/30/24 - 02/28/25 03/03/25 - 04/27/25 Winter 2025 Session D 8 Week session
10/28/24 - 04/04/25 04/07/25 - 06/01/25 Spring 2025 Session B 8 Week session
11/28/24 - 05/02/25 05/05/25 - 06/29/25 Spring 2025 Session I 8 Week session

Course ID: 5269

|
This course will examine leadership’s role in a time of crisis. The student will learn effective decision-making strategies and reaction strategies leaders should employ during crisis situations. The student will differentiate the types of leadership models to engage in an emergency environment. This course delivers examples on how to adapt to unique situations as well as prioritize procedures during these situations. The areas of contingency planning and disaster preparedness are also covered.
Registration Dates Course Dates Session Weeks
07/29/24 - 01/03/25 01/06/25 - 03/02/25 Winter 2025 Session B 8 Week session
10/28/24 - 04/04/25 04/07/25 - 06/01/25 Spring 2025 Session B 8 Week session

Course ID: 5270

|
This course examines risk management as one of the key responsibilities of leaders. Students will learn to define risk management, best practices for measuring risk and threat assessments to guide organizational response. The course will look at leadership’s role in developing strategies to strengthen approaches to external and internal risk.
Registration Dates Course Dates Session Weeks
07/29/24 - 01/03/25 01/06/25 - 03/02/25 Winter 2025 Session B 8 Week session
10/28/24 - 04/04/25 04/07/25 - 06/01/25 Spring 2025 Session B 8 Week session

Course ID: 5271

|
This course explores the critical concepts and processes found in crisis management. The student will be able to illustrate the components required in evaluating and developing plans for crises and disasters at the organization and community level. Techniques for organizational planning with consideration of comprehensive emergency management regulatory requirements for crisis response planning will be covered. Students will create a crisis management plan as their final project.
Registration Dates Course Dates Session Weeks
07/29/24 - 01/03/25 01/06/25 - 03/02/25 Winter 2025 Session B 8 Week session
10/28/24 - 04/04/25 04/07/25 - 06/01/25 Spring 2025 Session B 8 Week session

Courses Start Monthly

Next Courses Start Jan 6
Register by Jan 3
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Admission Requirements

  • All AMU master's degree/graduate certificate programs require a bachelor’s degree (or higher) from an institution whose accreditation is recognized by the Council for Higher Education Accreditation (CHEA®).
  • Please read all graduate admission requirements before applying to this program and be prepared to submit the required documentation.
  • There is no fee to complete the AMU admission application for this program. View steps to apply.

CHEA® is a registered trademark of the Council for Higher Education Accreditation. 

Materials Cost

Technology fee: $85 per course 

Need Help?

Selecting the right program to meet your educational goals is a key step in ensuring a successful outcome. If you are unsure of which program to choose, or need more information, please contact an AMU admissions coach at 877-755-2787 or [email protected].

Quality Education Should Be Affordable

So you can focus on the opportunities ahead, without the financial burden of more expensive schools who are not as invested in your success. Learn more about paying for school.

Consumer Information

Disclosures

Maryland Residents learn more about costs, completion rates, median debt, and more.

2Alumni Graduated with No APUS-incurred Student Loan Debt As of December 31, 2021

Includes alumni who graduated with an associate, bachelor's, or master's degree from APUS. Student loan debt is defined as student loans and private education loans used for tuition, fees, living expenses, and book costs associated with courses taken at APUS. Many APUS students receive military tuition assistance and veterans education benefits, which are not student loan debt.

1The University reserves the right to accept or deny credits according to policies outlined on our University website. Please see the University's transfer credit policy webpage for complete information.

*Cost Per Credit Hour

The Preferred Military Rate is $250 per credit hour for undergraduate and  master's-level courses. This rate is available to all U.S. active-duty servicemembers, National Guard members, Reservists, and military families, including parents, spouses, legal partners, siblings, and dependents.

See all military student benefits.

Cost of Attendance

Learn more about AMU’s cost components and full cost of attendance.