Contacting the Document Services Department
Document Services is the department that collects, processes, and maintains documents and records for admission purposes. This office also oversees the policies and procedures related to all document services as stated by the Family Educational Rights and Privacy Act (FERPA).
We are committed to safeguarding the integrity, accuracy, and confidentiality of the information included in your academic record.
For a timely response to your questions, please contact the appropriate departments below:
To request information on your student record, such as admission and readmission requirements and disenrollment, email firstname.lastname@example.org.
U.S College Transcripts: send official, sealed copies of any U.S. transcripts to:
ATTN: Document Services
111 West Congress Street
Charles Town, WV 25414
Official electronic transcripts can be submitted by the original granting institution to email@example.com if they are delivered via a secured website such as Scrip-Safe, Parchment Exchange, or AoW.
Certificates can be sent to firstname.lastname@example.org