The undergraduate certificate in Employee Relations and Engagement focuses on improving your leadership skills and your ability to create positive employee relations. It also provides a solid foundation in labor relations and dispute resolution, and emphasizes coaching and mentoring techniques that can help managers resolve conflicts and motivate employees.
Studies have shown that many good employees leave an organization as a result of their relationship with their manager. Managers who are promoted from within often have the job skills, but lack the leadership and interpersonal communication skills necessary to succeed in creating an engaged, proactive relationship with their employees.
In addition to the institutional and degree level learning objectives, graduates of this program are expected to achieve these learning outcomes:
- Identify employee relation strategies that prevent inappropriate or unlawful behavior in the workplace.
- Discuss how proactive employee relation strategies correlate to organizational success and increase employee morale.
- Describe how implementing a counseling/coaching/mentoring program encourages healthy relationships among leaders and followers as well as peer-to-peer encounters.
- Explore theories and concepts which explain how to gain acceptance and buy-in for change management initiatives within organizations.
- Construct a customized business unit model utilizing employee relation and engagement strategies to decrease employee turnover and improve employee communication.