About your Army Tuition Assistance & GoArmyEd Urgent Bulletin: You MUST register on GoArmyEd and AMU in order to attend classes and use Army Tuition Assistance. Use the link below titled "How do I get set up to Register for classes" for detailed information. What is GoArmyEd?
How do I get set up to Register for classes?
How do I find my Course on GoArmyEd?
How Do I Change My Major?
What is a Student Agreement?
What if I need to Withdraw from a course?
Are there any Restrictions I should know about?
Who can I contact for Assistance? What is GoArmyEd? On April 1, 2006 the Army moved its active duty soldiers from a paper-based to an online method of processing tuition assistance (TA) via the GoArmyEd portal. Soldiers on active duty, including enlisted soldiers of the Army National Guard and Army Reserve on active duty pursuant to Title 10 or Title 32 are eligible to request TA online for courses that begin on or after May 1, 2006. AMU students who are active-duty Army and using Army TA for classes starting May 1, 2006 and afterward must be registered on the GoArmyEd website. AMU is no longer accepting hardcopy TA for courses beginning in or after May 1, 2006 from students eligible for TA through GoArmyEd. GoArmyEd is part of the Army’s new Centralized Tuition Assistance Management (CTAM) program. It is an online portal where students can go to process TA and track various aspects of their education (including recertifying their TA Statement of Understanding, or SOU, for each term). The GoArmyEd online portal will REPLACE the previous process of ‘visiting the Ed Center and faxing a hardcopy TA form' to AMU for active duty soldiers. It will NOT REPLACE the need for AMU students to register at the AMU online campus to reserve a seat in a course. At the GoArmyEd portal: - Soldiers will identify their chosen degree/certificate program and request TA online.
- Soldiers will be able to see a record of courses previously taken and their degree plan.
- Soldiers will be able to see their available TA balance online.
- The soldier’s TA eligibility checks will be automated. If TA is approved, a request for enrollment will be passed electronically to the school. If the TA request is disapproved, the soldier will be notified of necessary corrective actions(s) necessary.
- Registrations and drop/withdrawals will be able to be coordinated through GoArmyEd, in partnership with information submitted to AMU. (See “What if I need to Drop or Withdraw from a Course?” for more information.)
Return to Top How do I get set up to Register for classes? Students eligible for Army TA and on active duty MUST register at AMU to hold a seat in the course AND register at GoArmyEd to set up Army TA for the course. They must complete this process for EACH course they take at AMU. They will not be charged twice for the course. We have heard that some students are being advised to withdraw their registrations at AMU and use only GoArmyEd. This is misinformation. Students must register at both locations: 'registering' on GoArmyEd will set the student up for tuition assistance; registering at AMU will reserve a seat in the course. Students using Army TA will no longer have to visit their Education Centers to set up TA for courses beginning on May 1, 2006 and afterward. To complete registration for a course they must: - Go to www.amu.apus.edu and Register at AMU*: Go to your AMU campus and complete your registrations as you have in the past.
*NEW students must complete the online Application-Orientation-Registration process at AMU. (If you need assistance with selecting your first course, please email counseling@apus.edu to contact a Student Advisor.)
- Go to www.GoArmyEd.com. Click the "New Users" tab in the top right corner of the screen.* Complete the application. Click "submit" to receive your username and password.
* Complete the Required In-Processing Steps: Click "Submit Statement of Understanding", Print SOU, Get Signature, Follow How to use your eFile to upload your SOU
* Complete Common Application
* Click "Launch Quick Start Training" to complete the Soldier Training
* Contact your Army Education Center to declare your home college and degree plan, have your annual Statement of Understanding uploaded and validated, and to have your account activated.
AMU will be listed on the GoArmyEd website at “Earn a Degree or Credential” under "Colleges and Programs." (AMU is not listed on GoArmyEd under SOC or SOCAD). Please Note: APU students will use the link for American Military University on the GoArmyEd portal. We were given only one option for a listing. Because a large majority of our students attend AMU, we elected to list under that university. Submitting information under AMU will have no negative effects on the set up of Army TA for APU students. Also, the student’s record and transcript will continue to reflect APU. Return to Top How do I find my Course on GoArmyEd?
Example: EN101 - Log into Homepage
- Look for "My Virtual Education Center" box
- Click on "Enroll or Drop from a Course"
- Click on "Request TA & Enroll in Course"
- Scroll to bottom of page and click on "Account Info Verified, OK > Continue
- Pick Term
- Click on Add Classes
- Click on Class Search ( do not enter class # here)
- Search Course Schedule Page: Enter the following School (AMU) > Subject (EN) > Catalog # (101) > Class Type must be "TA"
- This is all the info you need to enter on this page
- Click on Search
- Look for class/session/start date
- Click on check mark by appropriate class
- Next
- Click on Process Enrollment
***What you need to look for is that the course is the same, the section (whether 8 or 16 week), and that the start/end dates match. Whether it is 001, 002, 003, etc does not matter as that pertains specifically to the instructor and we can’t upload instructor info to the goarmyed portal. You actually pick your instructor when you complete registration in AMU.*** If you follow these steps but continue to have difficulty locating your course, please contact goarmyed@apus.edu and we will do our best to assist you.
If you have a question about what course to sign up for as your next class, please contact counseling@apus.edu.
If you have technical difficulties with the GoArmyEd site, please use the Helpdesk link on the site or call 1-800- 817-9990. Return to Top How Do I Change My Major? You must change your major in the online GoArmyEd portal before submitting a Program Change Request form at AMU. - Contact your ACES Counselor and have them submit an approval for the program change in the GOARMYED portal. (Your approved program change will be sent to AMU) You can also create a helpdesk case and request a program change to be done. The case will be forwarded to your Education Office for review and approval.
- Log on to your AMU campus and submit the online Academic Program Change Request form found on the left navigation bar. (Once we receive your approved Program Change through GoArmyEd, we can process the request you submitted with us.)
Please note: If a student submits a Program Change Request at AMU but an approved change request is not sent from their ACES counselor via GoArmyEd within 48 hours, their request will be canceled. Return to Top What is a Student Agreement? The Army uses the term "Student Agreement" to refer to an official documentation of your chosen program of study that also shows any transferred credit and/or courses completed at AMU or APU. In the past, AMU has used the term “Degree Plan” and “Academic Plan” to refer to the same thing. In GoArmyEd, students will need to have a “Student Agreement” on file with the Army by the time they complete 6 credits at AMU. Please note: Students are required to upload a new SA/Academic Plan into their GoArmyEd portal whenever the following takes place: - Student changes the program s/he is pursuing.
- Student is reinstated to the university after disenrollment.
- Student receives an updated to his/her initial Transfer Credit Evaluation (TCE).
You can now access and upload your own Student Agreement at any time. An official copy of your Student Agreement can now be found on your Academic Plan. If you are required to upload an official copy of your Student Agreement to your GoArmyEd account, please follow the below steps: Log in to your online campus using your student ID and password. Go to the Records Menu on the left hand side of your page and click on MY ACADMIC PLAN. Once you enter your Academic Plan, you will see Download Student Agreement on the top of the plan. The prompt will ask you to Open or Save the agreement. Click SAVE to save your official Student Agreement to your computer. Save this copy of your Agreement to a location that is easy for you to access so that you can upload it to your GoArmyEd account. Once the document is saved you are finished with the first step; you may now go to www.GoArmyEd.com. Once in the GoArmyEd Portal, go to the My Student Records Tab, located at the side of your page. Next, you will go to the E-File tab located on that page. At the Bottom of the page you will see 4 blank fields to complete.
a. Title: STUDENT AGREEMENT
b. Description: OFFICIAL AGREEMENT AS OF, 00.00.00 (enter current date).
c. Transaction Type: SOCAD Student Agreement/ Documented Degree plan
d. *Please note you will hit okay when the dialogue box appears and check the box that appears under the Transaction type.
e. Select File to Upload: Here you will find where you file is located by using the browse button, select your downloaded file.
f. Click Submit and Ok when the dialogue box appears.
PLEASE NOTE
If you are required to register for a course that is not listed on your Academic Plan, you must contact your advisor BEFORE you upload this Student Agreement into the GoArmyEd system. If you are currently an Undergraduate or Graduate Courses for Transfer student you must contact your advisor before obtaining a student agreement. If you should have any questions about this process please feel free to contact us at counseling@apus.edu. Return to Top What if I need to Withdraw from a Course?
AMU students who are considering withdrawal from a course may find that a course extension is an option that would allow them to complete the course and prevent a withdrawal. We recommend that students review the Extension Process and Policy section of the online Student Handbook prior to submitting a request to withdraw. Students who make the decision to withdraw must complete the withdrawal online at AMU and also through the GoArmyEd portal on the same day to ensure that both parties are aware that the student has requested to withdraw. - If the student submits a drop/withdrawal on GoArmyEd but not on AMU, the AMU Registrar’s Office will drop or withdraw the student as soon as they receive notification from GoArmyEd.
- All active Army students will be responsible for paying any withdrawal fees incurred because the Army will not cover these fees. Active duty Army students who withdraw from a course must immediately contact Student Accounts at stuaccounts@apus.edu to arrange for payment of withdrawal fees incurred.
- Please be advised that AMU does not allow students to withdraw from a course once the final week of the class has begun, or if an approved course extension has been granted. Students who withdraw online in GOARMYED after the withdrawal period is closed may receive a failing grade for the course, so they should always contact us first. A grade will be posted on your transcript based on the course fulfillments so far. Please review the student handbook for our policy for withdrawing. If a student submits the request thru AMU first, we will let them know that this is denied so they may complete the course.
- ***A Special Circumstance Withdrawal is granted when a request to withdraw from a course would normally no longer be considered.
These students must appeal to be considered for a Special Circumstance Withdrawal. Requests should be sent to appeals@apus.edu. Approval is not automatic; the Registrar reviews each request and makes decisions on a case-by-case basis. Students who are approved for a Special Circumstance Withdrawal will receive a grade of W. If approved, students in the military must also contact their Education Service Officer (ESOs). The ESO or ACES Counselor must be informed of the withdrawal and determine if the student is eligible for a waiver of indebtedness for tuition assistance. APUS does not handle this aspect of the process. Students are responsible for the non-refunded tuition amount if the military does not agree to waive the debt.***
Return to Top Are there any Restrictions I should know about?
Students MUST register at AMU or APU and in GoArmyEd in order for TA to be processed. Students MUST submit a request to drop/withdraw from a course at AMU or APU and in GoArmyEd in order for any TA refund to be processed. Students using Military TA for tuition payment should register early and visit the GoArmyEd portal approximately 3 weeks prior to the start date of their course in order to ensure proper processing time. (Please note: Students can register up to 5 months in advance at AMU, but no more than 2 months in advance through GoArmyEd.) Active duty Army students using TA are responsible for completing payment for their course registration(s) by using the GoArmyEd portal to ‘register’ for TA. If you are a GOARMYED student, please note that the Army may paycheck you for any courses which you do not complete within 120 days. So, if you request a Special Extension, it may have a financial impact on you.
- Students must register at AMU within the registration dates posted on campus (Registration closes 7 days before the course start date).
- Although courses may show available for registration each month in GoArmyEd up to the Wednesday after the start of a course, registration for courses closes one week PRIOR to the course start date. The courses are left open in GoArmyEd until that next Wednesday to give our students more time to get their TA processed for the course. Please follow AMU’s registration close date guidelines found on your online campus homepage. Students wishing to be registered after the specified date(s) will be subject to a $50.00 late registration fee.
- If payment via GoArmyEd TA processing is not possible, students must pay for tuition via credit card or other means to stay in the course (contact stuaccounts@apus.edu to make payment). If course tuition payment by TA or other means is not received by Thursday at 2:00 PM (Eastern Time) of the first week of the course, the student will be dropped from the course. If course tuition payment by TA or other means is not received by Thursday at 2:00 PM (Eastern Time) of the first week of the course, the student will be dropped from the course.
- Undergraduates earning academic credit must be set up in the GoArmyEd portal in order for books to be ordered and shipped via the APUS Book Grant.
- Army Military Tuition Assistance does not cover one-time fees (including course withdrawal fees) as listed in the APUS Tuition, Fees and Financial Assistance section of their online Student Handbook. GoArmyEd Military Tuition does not cover comp exams.
- All students who have previously completed college courses but have not earned a Bachelor's degree are required to have a Transfer Credit Evaluation to meet institutional admission requirements and will be responsible for payment of that one-time fee.
- The ceiling for DoD TA is $250 per credit hour. Most members of the military receive $4,500 per fiscal year. APUS students are eligible to register and complete up to six courses per fiscal year before exceeding the present limits. For further information on TA ceilings, please contact your ESO.
Please note: The total amount of student TA and/or financial assistance cannot exceed the total amount of tuition.
|
Return to Top Who can I contact for Assistance? At GoArmyEd – Locate and use the help desk on the GoArmyEd website available 24/7 (or call 1-800- 817-9990)
At AMU – Please use the following information to route your questions:
Tuition Assistance Processing at AMU: ta@apus.edu
Application, Orientation process at AMU: info@apus.edu
Programs, Student Agreements, selecting a first course: goarmyed@apus.edu
Registration or request to withdraw at AMU: registrar@apus.edu Return to Top | 
