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Dr. Wallace E. Boston School of Business

Retail Operations Management

Online Undergraduate NanoCert® in Retail Operations Management

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$0 Application Fee
$0 Textbooks & eBooks
72%Have Graduated with No APUS-incurred Student Loan Debt1
0 Entrance Exams

About This Program

Focus on retail operations management with courses on retail strategy, operations, and merchandising operations.

The courses in this NanoCert are designed to bring you closer to completion of the following degree: BA Retail Management (Concentrations in Business Analytics, Digital Retailing, Marketing, Reverse Logistics Management).

What You Will Do

After successfully completing this NanoCert, the student will be able to:

  • Examine the various types of retail organizational strategies.
  • Devise a set of strategic actions to address retail marketplace changes.
  • Analyze the basic operational practices and concepts associated with modern and successful retail organizations, to include social trends and their impact on retailing.
  • Describe retail merchandising operations and their importance in a competitive market.

Program at a Glance

Number of Credits
9
Cost Per Credit
$325 | $250
Courses Start Monthly
Online
and vary from 8 to 16 weeks

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Program Requirements Printable Catalog Version

Must take all courses for this section.

Course ID: 4112

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Students in this course will use analytical techniques for diagnosing the competitive position of retail focused strategy and to discover specific retail options. They will discover the strategic perspectives of retail management by examining essential concepts in the retailing industry, determining and calculating how retail businesses increase returns, and determining ways they create economic value for owners and stakeholders. Students will contrast how today’s managers assess and implement strategies and apply planning used by successful retailers. They will explore the retailer’s role in society providing insights as to how consumers behave as shoppers, what retailers do to create demand as well as their role in satisfying customer demands. In addition, students will discuss strategy from the perspective of planning for success as well as identifying challenges and problems that occur when retailers do not react to rapid changes in the marketplace to remain competitive and meet the ever-changing demands of the consumer.
Registration Dates Course Dates Session Weeks
03/27/23 - 09/01/23 09/04/23 - 10/29/23 Summer 2023 Session D 8 Week session

Course ID: 4147

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Retail Operations involves managing the day-to-day functions of retail establishments like department stores, grocery stores and specialty shops. This course is concerned with the formulation and analysis of these operations and the policies that collectively determine how a retail oriented business positions itself to increase its returns and create economic value for its owners and stakeholders. Students will be introduced to analytical techniques for diagnosing the competitive position of retail focused strategy, and identifying and analyzing specific retail operation options (consisting of such things as the sale of goods or merchandise from a fixed location, a department store or kiosk, or by post, in small or individual lots for direct consumption by the purchaser. Students will cover the functions and applications of various retail operations theory and the needs of today’s managers in assessing and implementing retail operations used in the supporting functions in the workplace.
Registration Dates Course Dates Session Weeks
02/27/23 - 08/04/23 08/07/23 - 10/01/23 Summer 2023 Session I 8 Week session

Course ID: 4148

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Students in this course will review retail merchandising operations Retail selling effort is the principal task of in-store sales personnel through the use of promotions designed by a manufacturer, such as unique displays, giveaways, or discount and premium offers. In this case, merchandising is the act of managing and arranging the merchandise on display in a store so as to promote its sale. Its importance in a competitive market to include the relationship between retail merchandising operations and corporate profitability will be examined. Students will discover the various retail merchandising operations including planning, organizing, staffing, directing, leading and controlling, as well as analyzing the competitive market and how the many different concepts of retail merchandising operations are needed for today’s managers to continue to increase profits for their shareholders. Students will discover how today’s competitive and global organizations utilize techniques and resources to succeed and remain profitable.
Registration Dates Course Dates Session Weeks
01/30/23 - 06/30/23 07/03/23 - 08/27/23 Summer 2023 Session B 8 Week session
04/24/23 - 09/29/23 10/02/23 - 11/26/23 Fall 2023 Session B 8 Week session

Courses Start Monthly

Next Courses Start Aug 7
Register by Aug 4
Apply Now Request Info

Admission Requirements

  • All AMU undergraduate programs require a minimum of a high school diploma or equivalent (i.e., GED)!
  • Please read all undergraduate admission requirements before applying to this program and be prepared to submit the required documentation.
  • There is no fee to complete the AMU admission application. View steps to apply.

Materials Cost

Technology fee: $85 per course | $0 for active-duty military, National Guard members, and Reservists.

Need Help?

Selecting the right program to meet your educational goals is a key step in ensuring a successful outcome. If you are unsure of which program to choose, or need more information, please contact an AMU admissions representative at 877-755-2787 or [email protected].

Quality Education Should Be Affordable

So you can focus on the opportunities ahead, without the financial burden of more expensive schools who are not as invested in your success. Learn more about paying for school.

Consumer Information

Disclosures

Maryland Residents learn more about costs, completion rates, median debt, and more.

1The University reserves the right to accept or deny credits according to policies outlined on our University website.

2Alumni Graduated with No APUS-incurred Student Loan Debt As of December 31, 2021

Includes alumni who graduated with an associate, bachelor's, or master's degree from APUS. Student loan debt is defined as student loans and private education loans used for tuition, fees, living expenses, and book costs associated with courses taken at APUS. Many APUS students receive military tuition assistance and veterans education benefits, which are not student loan debt.

*Cost Per Credit Hour

U.S. active-duty servicemembers, National Guard members, Reservists, and military families, including parents, spouses, legal partners, siblings, and dependents, receive a tuition grant that caps undergraduate, master's degree, and graduate certificate tuition at $250/credit hour. 
See all military student benefits.