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Dr. Wallace E. Boston School of Business

Retail Fundamentals

Online Undergraduate NanoCert® in Retail Fundamentals

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$0 Application Fee
$0 Textbooks & eBooks

72%Have Graduated with No APUS-incurred Student Loan Debt2

0 Entrance Exams

About This Program

Learners will focus on retail management fundamentals including organization along with customer relations, and inventory management.

 

What You Will Do

  • Outline key retail management functions/principles
  • Recap the importance of customer relations
  • Identify the basics of retail inventory management functions and principles within a small/large organization

Program at a Glance

Number of Credits
9
Cost Per Credit
$350 | $250
Courses Start Monthly
Online
and vary from 8 to 16 weeks

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Program Requirements Printable Catalog Version

Must take all courses for this section.

Course ID: 4198

|
In this course, students will learn the basics of retail management functions, principles and techniques found in today's marketplace. Students will also explore the ideal characteristics and responsibilities of an effective department or store manager, ranging from legal and safety scenarios to understanding the role and importance of logistics in various retail establishments. In this class, students will focus on the individual as a contributor, their roles and responsibilities in retail management and operations, and its varied sizes and types.
Registration Dates Course Dates Session Weeks
04/24/23 - 09/29/23 10/02/23 - 11/26/23 Fall 2023 Session B 8 Week session
05/29/23 - 11/03/23 11/06/23 - 12/31/23 Fall 2023 Session I 8 Week session
06/26/23 - 12/01/23 12/04/23 - 01/28/24 Fall 2023 Session D 8 Week session
07/31/23 - 12/29/23 01/01/24 - 02/25/24 Winter 2024 Session B 8 Week session
08/28/23 - 02/02/24 02/05/24 - 03/31/24 Winter 2024 Session I 8 Week session
09/25/23 - 03/01/24 03/04/24 - 04/28/24 Winter 2024 Session D 8 Week session

Course ID: 4141

|
This course introduces students to the basics of customer relations functions and describes the ideal characteristics of good customer relations in both small and large retail organizations. This class will also discuss effective customer relations strategies, effective listening, oral and written communication, analytical and problem-solving skills, and teamwork based on the organization's commitment to meeting customer needs while making customers feel welcome and valued. Students will also learn the methods and approaches to addressing problems, including the management of conflicts when they occur.
Registration Dates Course Dates Session Weeks
05/29/23 - 11/03/23 11/06/23 - 12/31/23 Fall 2023 Session I 8 Week session
07/31/23 - 12/29/23 01/01/24 - 02/25/24 Winter 2024 Session B 8 Week session
09/25/23 - 03/01/24 03/04/24 - 04/28/24 Winter 2024 Session D 8 Week session

Course ID: 4142

|
This class in retail inventory management will present the significant factors in managing a business’ profits at a steady margin and reducing theft and loss of inventory. Students will learn to distinguish between large and small retail organizations and become familiar with variations in inventory management based upon the nature of the inventory (such as perishable, seasonal, and fashion). The course will also review the skills, tools, and resources required for effective inventory management, as well as the strategies for keeping inventory current and various ways to identify and mitigate inventory management challenges.

Courses Start Monthly

Next Courses Start Oct 2
Register by Sep 29
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Admission Requirements

  • All AMU undergraduate programs require a minimum of a high school diploma or equivalent (i.e., GED)!
  • Please read all undergraduate admission requirements before applying to this program and be prepared to submit the required documentation.
  • There is no fee to complete the AMU admission application. View steps to apply.

Need Help?

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Consumer Information

Disclosures

Maryland Residents learn more about costs, completion rates, median debt, and more.

1The University reserves the right to accept or deny credits according to policies outlined on our University website. Please see the University’s transfer credit policy webpage for complete information. 

2Alumni Graduated with No APUS-incurred Student Loan Debt As of December 31, 2021

Includes alumni who graduated with an associate, bachelor's, or master's degree from APUS. Student loan debt is defined as student loans and private education loans used for tuition, fees, living expenses, and book costs associated with courses taken at APUS. Many APUS students receive military tuition assistance and veterans education benefits, which are not student loan debt.

*Cost Per Credit Hour

AMU's Preferred Military Rate is $250 per credit hour for all undergraduate and master's-level courses. This rate is available to all U.S. active-duty servicemembers, National Guard members, Reservists, and military families, including parents, spouses, legal partners, siblings, and dependents.
See all military student benefits.

Cost of Attendance

Learn more about AMU’s cost components and full cost of attendance.