Skip Navigation
 
 

RLMT630 - Recalls and Returns Management

Course Details

Course Code: RLMT630 Course ID: 4354 Credit Hours: 3 Level: Graduate

This course is a focused and comprehensive examination of the recalls programs of major manufacturing companies around the world, as a thorough study of how a returns program can enhance the revenue stream of a retail store.





Course Schedule

Registration Dates Course Dates Session Weeks
01/28/19 - 06/28/19 07/01/19 - 08/25/19 Summer 2019 Session B 8 Week session
04/29/19 - 10/04/19 10/07/19 - 12/01/19 Fall 2019 Session B 8 Week session

Current Syllabi

After successfully completing this course, you will be able to

  1. Define what a recall is and analyze the “Year of the Recall”
  2. Identify multiple types of recalls
  3. Explain recall operations and concepts
  4. Define what a RL manager is responsibilities are during a recall
  5. Describe product returns and the process
  6. Detail what is involved in defective products and the liability within
  7. Examine the impact of reverse channel structure on the equilibrium return policy and profit
  8. Identify the possibility of saving money by returns
NameGrade %
Forums 40.00 %
Introduction 4.44 %
Forum 1 4.44 %
Forum 2 4.44 %
Forum 3 4.44 %
Forum 4 4.44 %
Forum 5 4.44 %
Forum 6 4.44 %
Forum 7 4.44 %
Forum 8 4.44 %
Written Assignments 40.00 %
Week Two Case Study 10.00 %
Week Four Case Study 10.00 %
Week Five Case Study 10.00 %
Week Seven Case Study 10.00 %
Research Paper 20.00 %
Week Eight: Research Paper 20.00 %

Course Materials will be found in the Lessons or Forum areas as appropriate.

Book Title:There are no required books for this course.
Author: No Author Specified

Previous Syllabi

Not current for future courses.