Skip Navigation

Schedule of Classes

View Academic Calendar

BUSN652 - Operational Quality in Healthcare


This course is designed to develop the skills that will allow students to create safe and efficient quality healthcare systems through an understanding of the quality management cycle, goal-setting, and goal obtainment metrics. Topics include creating satisfied patients, high quality service, efficient processes, and examining tools used within the field. Prerequisite: BUSN650





Schedule of Classes

Registration Dates Course Dates Session
10/29/18 - 03/29/19 04/01/19 - 05/26/19 Spring 2019 Session B - 8 Week session
12/31/18 - 05/31/19 06/03/19 - 07/28/19 Spring 2019 Session D - 8 Week session
02/25/19 - 08/02/19 08/05/19 - 09/29/19 Summer 2019 Session I - 8 Week session

Course Materials

Previous Syllabi

Book Title: Health Care Operations Management: A Systems Perspective, 2nd ed. and Logistics & Navigate Scenario: LearnScapes for Health Care Ethics (You will need to purchase the Navigate Scenario:LearnScapes for HC Ethics code separately- ISBN:9781284321760)
ISBN: 9781284050066
Publication Info: Jones & Bartlett
Author: Langabeer
Unit Cost: $163.02
Electronic ISBN: N/A
Electronic Unit Cost: N/A