Contacts & Resources

Automatic Debit Plan

Student Accounts

E-mail: stuaccounts@apus.edu
Phone:  877-468-6268 X 3660

Billing and Collections Inquiries, Third Party Invoices

Billing and Collections

E-mail: billing@apus.edu

Phone: 877-468-6268 X 8227

Credit Card Payment Authorization Questions

Student Accounts

E-mail: stuaccounts@apus.edu

Phone: 877-468-6268 X 3660

DoD Training Funds

Tuition Assistance

E-mail: ta@apus.edu

Phone: 877-468-6268 Opt 1, 1, 1

Employer Voucher

Tuition Assistance

E-mail: ta@apus.edu

Phone: 877-468-6268 Opt 1, 1, 1

Financial Aid Customer Service

Financial Aid

E-mail: finaid@apus.edu

Phone: 877-468-6268 X 3630

General Fee and Payment Option Information

Financial Aid

E-mail: finaid@apus.edu

Loans

Financial Aid

E-mail: finaid@apus.edu

Phone: 877-468-6268 X 3630

Military Tuition Assistance

Tuition Assistance

E-mail: ta@apus.edu

Phone: 877-468-6268 Opt 1, 1, 1

Payment Inquiries and Questions - Non Financial Aid

Student Accounts

E-mail: stuaccounts@apus.edu

Phone: 877-468-6268 X 3660

Problems Making Federal Loan Payments ECMC Solutions

Financial Aid

E-mail: support@ecmcsolutions.com

Phone: 888-532-9216

Refunds - Federal Student Aid

Student Accounts -
Financial Aid Funding

E-mail: finaidrefunds@apus.edu

Phone: 877-468-6268 X 3610

Refunds - All other

Student Accounts

E-mail: stuaccounts@apus.edu

Phone: 877-468-6268 X 3660

Scholarships

Financial Aid

E-mail: finaid@apus.edu

Phone: 877-468-6268 X 3630

VA/GI Bill/Veterans Benefits

VA

E-mail: vaquestions@apus.edu

Phone: 877-468-6268 Opt 1, 1, 2

Virtual Financial Aid Office

Financial Aid Application Team

E-mail: FSAHelpDesk@apus.edu

Phone: 877-372-3535

Admissions Info

Admissions

E-mail: info@apus.edu

Phone: 877-777-9081

Admissions Status/Readmission

Reviews

Student Records

E-mail: studentrecords@apus.edu

Advising

Student Advising

Alumni Affairs

Student and Alumni Affairs

Appeals – Grades, Special Circumstances W/D, Extensions,  Reinstatements

Student Support

Articulation Agreements

Registrar

E-mail: articulations@apus.edu

Phone: 877-468-6268 Opt 2

Book Questions

Student Support 

Career Services

Student and Alumni Affairs

E-mail:  careerservices@apus.edu

Book Grant

Credit Questions

Transfer Student Records

Credit Reviews – Preliminary creditreviews and Questions regarding

specific credits

Transfer Student Records

FERPA

Student Records

GoArmyEd Inquires

Registrar

E-mail: goarmyed@apus.edu

Phone: 877-468-6268 Opt 2

Librarian

Academics

Loan Deferments

Registrar

E-mail: registrar@apus.edu

Phone: 877-468-6268 Opt 2

New and Prospective Student Questions

Financial Aid

E-mail:  finaid@apus.edu

Phone:  877-468-6268 X 3630

Registrar

Registrar

E-mail: registrar@apus.edu

Phone: 877-755-2787 Opt 2

Transcript Requests

Registrar

E-mail: apustranscripts@apus.edu

Phone:  877-468-6268 Opt 2

Update Name, SSN, DOB, Power of Attorney, FERPA Release Forms

Student Records

E-mail: recordupdates@apus.edu

Waiver Requests

Academics