MGMT604 - Organizational Crisis Management
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This course examines the variables involved in crisis planning, communication and management. To do so, we must consider the organization’s vulnerabilities, the environment in which it thrives, the stakeholders who can influence its operation and the strategies best suited to maintaining or enhancing its reputation. The media plays a crucial role in crisis management and we will discuss this factor throughout the course. We will consider how the media acts as a catalyst as well as intermediary in this process. Some of the questions that will arise will be: Is the relationship inherently antagonistic? Should it be?
By the conclusion of the course, participants should have developed a deeper understanding of the range of crises facing organizations, an enhanced appreciation of communication tactics that can be brought to bear in such situations and a greater familiarity with the historical antecedents of current crises.
Prerequisites
N/A
Corequisites
N/A
Schedule of Classes
| 09/26/11 - 02/26/12 |
03/05/12 - 04/29/12 |
Winter 2012 Session D - 8 Week session |
| 10/31/11 - 03/25/12 |
04/02/12 - 05/27/12 |
Spring 2012 Session B - 8 Week session |
| 11/28/11 - 04/29/12 |
05/07/12 - 07/01/12 |
Spring 2012 Session I - 8 Week session |
| 12/26/11 - 05/27/12 |
06/04/12 - 07/29/12 |
Spring 2012 Session D - 8 Week session |
| 01/30/12 - 06/24/12 |
07/02/12 - 08/26/12 |
Summer 2012 Session B - 8 Week session |
| 02/27/12 - 07/29/12 |
08/06/12 - 09/30/12 |
Summer 2012 Session I - 8 Week session |
| 03/26/12 - 08/26/12 |
09/03/12 - 10/28/12 |
Summer 2012 Session D - 8 Week session |
| 04/30/12 - 09/23/12 |
10/01/12 - 11/25/12 |
Fall 2012 Session B - 8 Week session |
| 05/28/12 - 10/28/12 |
11/05/12 - 12/30/12 |
Fall 2012 Session I - 8 Week session |
| 06/25/12 - 11/25/12 |
12/03/12 - 01/27/13 |
Fall 2012 Session D - 8 Week session |
Course Materials
| Book Title: |
Managing Crises Before They Happen: What Every Executive Needs to Know About Crisis Management
|
| ISBN: |
0814473288
|
| Publication Info: |
AMACOM, 2000
|
| Author: |
Mitroff, Ian
|
| Unit Cost: |
$20.00
|
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