MGMT500  - Quality Management in Contemporary Organizations

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A comprehensive analysis of the theory and practice of Total Quality Management, including the use of Statistical Process Control, as developed and espoused by Juan and Deming, through extensive readings of books by and about these two management pioneers, and use of up-to-date TQM "how-to" handbooks used by businesses and the Federal Government.

 

Prerequisites

N/A

Corequisites

N/A

Schedule of Classes

Registration Dates Course Dates Session
09/26/11 - 02/26/12 03/05/12 - 04/29/12 Winter 2012 Session D - 8 Week session
10/31/11 - 03/25/12 04/02/12 - 05/27/12 Spring 2012 Session B - 8 Week session
11/28/11 - 04/29/12 05/07/12 - 07/01/12 Spring 2012 Session I - 8 Week session
12/26/11 - 05/27/12 06/04/12 - 07/29/12 Spring 2012 Session D - 8 Week session
01/30/12 - 06/24/12 07/02/12 - 08/26/12 Summer 2012 Session B - 8 Week session
02/27/12 - 07/29/12 08/06/12 - 09/30/12 Summer 2012 Session I - 8 Week session
03/26/12 - 08/26/12 09/03/12 - 10/28/12 Summer 2012 Session D - 8 Week session
04/30/12 - 09/23/12 10/01/12 - 11/25/12 Fall 2012 Session B - 8 Week session
05/28/12 - 10/28/12 11/05/12 - 12/30/12 Fall 2012 Session I - 8 Week session
06/25/12 - 11/25/12 12/03/12 - 01/27/13 Fall 2012 Session D - 8 Week session

Course Materials

Book Title: Six Sigma Way: How GE, Motorola & Other Top Companies are Honing Their Performance - ebook available in the APUS Online Library to be used while awaiting text
ISBN: 0071358064
Publication Info: New York, NY: McGraw-Hill Professional Book Club
Author: Pande, Peter S
Unit Cost: $34.95

Book Title: The 8 Practices of Exceptional Companies
ISBN: 0814473237
Publication Info: Amacom (January 1, 2005)
Author: Jac Fitz-enz
Unit Cost: $20.00

 
 
 

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