
Professor Karen Hand has worked in the field of Information Technology for over 20 years. She began her IT career as a Communications and Computer Specialist in the U.S. Air Force from 1987-1991. She was stationed at Hahn Air Base in Germany and served in support of Operation Desert Shield and Operation Desert Storm. Since serving in the military, Professor Hand has continued working in various areas of the Information Technology field, such as network administration, computer programming, software development, data warehousing, Web applications development, technical writing, and training development.
Professor Hand's previous jobs include a position as a technical writer and instructional designer for the Florida Department of Health, and a position as a computer research specialist at the Florida State University's Learning Systems Institute. At the Learning Systems Institute, she conducted research and development in the area of e-learning and human performance support. Ms. Hand previously taught for the Computer Science Department at the Florida State University from 1997-2000, where she was instrumental in developing Internet and Web programming courses. She also has experience teaching Computer Science to gifted high school students attending the Florida State University's Young Scholars Program.
Ms. Hand holds an M.S. in Computer and Information Science from the Florida State University, an M.S. in Instructional Systems with an emphasis in Open and Distance Learning from the Florida State University, a B.S. in Computer and Information Science from the University of Maryland, and an A.A.S. in Electronic Systems Technology from the Community College of the Air Force. She is currently working on a Ph.D. in Instructional Systems at the Florida State University. She is an expert on Web language standards and accessibility standards. Her research interests include Web standards development, computer and Web accessibility for the disabled, distance learning, gifted education, performance support systems, and emerging technologies.
Professor Hand was the first recipient from the School of Business, Management, and Information Technology to be awarded the Excellence in Teaching and Learning Award by APUS, in 2007, the year this prestigious annual award was first offered.